View Mail History

Z Services Cloud keeps a record of all mail that it processes. This information is available in Reporting > History.

Click the Refresh button to refresh the history list.

To view mail history by date, click the Date Range button and select from list of available options. Choose Custom Date range... to set your own date range.

History contains the following information about each email:

• Date: date and time the email was received.

• Msg ID: a unique internal message identification number that Z Services Cloud assigns to each email (also known as SpamTitan ID). Click to view extended details on an email:

  

• Client Address: source IP address a mail was received from.

• Type: message type as classified by Z Services Cloud, e.g. Clean, Spam, RBL Reject, SPF Reject, etc.

• From: sender email address.

• To: recipient email address.

• Subject: subject header of the received message.

• Size: size of the message.

• Flow: The direction of the message (Inbound  , Outbound  or Internal ).

• TLS: indicates if TLS (Transport Layer Security) was applied to the message.

• Delivery: Indicates the delivery status of a message (Sent/Deferred/Bounced).

• Delivery Response: This shows the SMTP response from the destination server. This can be useful to indicate, for example, why a remote server rejected a message.

• Related Articles

• Filtering Mail History

  Go to Reporting > History > Mail Filters to filter the emails in your mail history. Filter using the follow criteria: Message Flow: view email that was sent (Outbound ), received (Inbound ) or both (Inbound and Outbound). Recipient email address: ...

• Managing Mail History

  There are several options available to manage your mail history, as this list can get lengthy over time: Filter your mail history. Modify mail history display settings. Export your mail history.

• Modifying Mail History Display Settings

  Go to Reporting > History > Display Settings to control what columns are displayed in your Mail History. Check the boxes for the columns you wish to view. Settings remain as selected the next time you visit the page. Important As Z Services Cloud ...

• Exporting Mail History

  Go to Reporting > History > Export to CSV to download all email in history for the date range currently shown to a Microsoft Excel spreadsheet.

• Reporting Overview

  Z Services Cloud offers several reporting options. Go to Reporting where the following tabs are available: History: a record of all mail that is processed by the system. Reports: allows you to generate several on-demand reports. Todays Reports: once ...