Quarantine Reports

A quarantine report contains a list of emails that have been caught and quarantined. Users can directly manage their quarantined mail through these reports, which are emailed to them on a periodic basis.

A quarantine report provides links for a user to manage their quarantined emails directly from the report. See a sample quarantine report below.

Note

Quarantine report links are tokenized, meaning that they expire. By default, quarantine report links expire after 7 days.

Z Services Cloud will generate reports each night. For each user, a report will be generated if certain conditions are met:

• Quarantine reports are enabled by the Domain Group Administrator for the user's domain.

• The user has email in quarantine.

• Today is a day for which the user or their Admin requested a quarantine report, e.g. if a user or their Admin specify that quarantine reports be sent weekly, the report will only be sent on a Friday.

• Related Articles

• Enable Quarantine Reports

  Enable quarantine reports to send a report to all users that have had email blocked. Quarantine reports are not enabled by default. To enable quarantine reports for your domain: Go to AntiSpam Engine > Domain Policies. In the Domain Policy Management ...

• Quarantine Overview

  Go to Quarantine > Manage Quarantine to view, filter and manage all emails for all recipients that are in quarantine. Use the Search Filters and Display Settings to manage the quarantine list: When evaluating email for spam, Z Services Cloud applies ...

• Generating Reports

  Go to Reporting > Reports to generate several on-demand reports. Once a report has been configured and run, it will appear in the Todays Reports tab. The following filtering options are available when generating an on-demand report: Type: select the ...

• Filtering Quarantine

  To filter email in quarantine, go to Quarantine > Manage Quarantine > Search Filters tab. The following window displays: To filter the quarantine list, enter your search criteria: Message Type: filter messages based on how they were classified by Z ...

• Managing Quarantine Email

  Go to Quarantine > Manage Quarantine. Use Search Filters and Display Settings to manage the list of emails in quarantine (see Filtering Quarantine). The following actions can be performed on email in quarantine: View Message Click the From, To, or ...