Capturing HTTP Headers on Mozilla Firefox
At times, Z Services Support may ask you to provide HTTP headers when
troubleshooting certain issues. The HTTP headers identify the specific
URL the browser accessed when you opened a web page. You can use
Mozilla's Inspector tool to capture HTTP headers in Mozilla Firefox
version 66.0.2. If you are running a different browser version, the
steps might be different. For more information, see the
Mozilla documentation.
1- In Firefox, go to the desired website.
2- Click the Menu button and then click Web Developer. The Web Developer menu appears.
3- In this menu, select Inspector. The Inspector window appears.
4- In this window, select the Network tab.
5- In the Network tab, right-click the element you wish to inspect and select Save All As HAR. In this view, the HTTP headers are also visible in the Headers box on the right-hand side.
6- Click OK in the dialog box that appears to download the file.
7- Send the saved file to the Z Services Support team.
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